Dean Bank brings you Multi-Factor Authentication
for your online banking security.

• What is Multi-Factor Authentication?
• How does Multi-Factor Authentication protect my financial information?
• Why is Multi-Factor Authentication required?
• Are all financial institutions using the same type of Multi-Factor Authentication?
• How often will my Sign-On information change with Muliti-Factor Authentication?

What is Multi-Factor Authentication?
Multi-Factor Authentication uses more than one way of verifying your identity. Besides just using your Sign-On ID and Password to sign in to Online Banking, another form of security and verification is used for your protection.

How does Multi-Factor Authentication protect my financial information?
We value your privacy and the protection of your identity. Traditional password only sign-on requirements provide minimal security since they are static and easy to steal, break, or crack. Multi-Factor Authentication provides added security against identity theft, phishing, spyware, and other online scams. Multi-Factor Authentication provides an enhanced method for validating the identity of a person using online products and services. By providing another way for you to verify who you are when signing on, Dean Bank gives your financial information an added layer of security. This is for your own protection.

Why is Multi-Factor Authentication required?
All banks offering Internet-based financial services, including Dean Bank, are required by Federal examiners to provide a second level of security.

Are all financial institutions using the same type of Multi-Factor Authentication?
No. Financial institutions are requiring a variety of other security measures, including selection of personal icons, ID tokens, automated phone calls, and multiple security questions.

How often will my Sign-On information change with Multi-Factor Authentication?
Your User ID remains the same every time you sign on. Your Password requires changing every 90 days and your Security Questions will require updating every 180 days.

Beware of Identity Thieves
Please note that there may be attempts by identity thieves to distribute false communications to obtain your personal and account information. As a rule, Dean Bank WILL NEVER send you unsecured email or other correspondence requesting that you provide us with confidential information, such as your Online User ID, account number, card number, social security number, PIN or Password.

As always, if you receive any unsolicited e-mails, phone calls, faxes or other suspicious attempts to gain personal or confidential information, please email us immediately at info@deanbank.com or call 508-528-0088.

Click to return to Online Banking.

Tell us…What do you see?
For more information on any of our products and services, to provide us with your comments or feedback, or simply to tell us about your own dreams and visions so that we can help you get there, please use our information request form, or call any of our offices.