"I wanted to take a moment to let you know how much I appreciate how easy it's been working with everyone else at the bank. I've always felt I was in good hands. I feel that you genuinely care about me and my situation. I am never disappointed when I have to call Dean Bank for ANYTHING, no matter how big or small the question/issue might be. I've always been impressed with the level of sincerity of anyone I speak with. What I'm trying to say is that no matter who I've spoken with at the bank, I've always felt like they are truly FRIENDS. Years ago I allowed a friend to sign me up for a mortgage that began as a fixed rate for the first few years then became a variable rate. I decided to take matters into my own hands and it was then that I learned so much about what to look for in a mortgage. I feel SAFE with my life at Dean Bank. For years I trained employees at my company in customer care and service. While these huge bank conglomerations continue to buy up other banks and lose customers in the process, I feel lucky to be part of the Dean family. I have the utmost confidence and respect in Dean Bank to handle all my financials and I wanted you to know that I am a customer for life. Customers don't always remember what they do and what they're told, but they ALWAYS remember the way they feel when they leave. Don't ever compromise! Again, I can't thank you and the Dean Bank family enough for making me feel totally safe and secure!"