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Contact Us


Mobile users can send inquiries to .



We can personally connect you to any Dean Bank office during business hours, or you can call your local branch directly. We take pride in the fact that you'll be greeted by a person, not an automated system.

By Mail

Dean Bank
P.O. Box 307
21 Main Street
Franklin, MA 02038

If you are mailing a payment or deposit to us, the mailing address is:

Dean Bank
P.O. Box 296
Franklin, MA 02038

Department Fax Numbers

Executive & Administration: 508.541.5687
Mortgage & Operations: 508.541.5684
Commercial: 508.541.5687
Accounting: 508.528.5760

Important Phone Numbers

PhoneLink – Toll-Free Telephone Banking: 1.877.541.DEAN (3326)

To report a lost or stolen Debit or ATM Card: During bank hours, call us at 508.528.0088. After hours you may call 1.800.528.2273 in the U.S. or call 812.647.9794 internationally.

Dean Bank Rewards

1.877.OUR.RWDS (1.877.687.7937)

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Please note: Time-sensitive requests or private information, such as account numbers, should not be sent through our Contact Us form or through email.