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Alerts

Counterfeit Dean Bank Treasurer's Checks and Money Orders Alert

August 18, 2017

Dean Bank has received and returned a number of counterfeit Treasurer's Checks as well as Money Orders from financial institutions in Arkansas, South Carolina and Ohio. We'd like our customers, local businesses and financial institutions that may have received them to know that they are not legitimate financial instruments and you should contact the proper authorities right away should you have one presented. 

Important Message from the President & CEO

March 6, 2017

As a reminder to our customers, this weekend the bank moved its data processing to an off-site, “data center” operated by our current data processing partner.  Here is a summary of what will still occur and how these occurrences will impact you:

NEW!! Instant Issue Debit Cards are Here

October 9, 2015

NEW!!  Customers opening a new checking account or who may have lost their debit card can now have a new or replacement card printed at any of our four branch locations in just minutes.  Choose from our standard design or four new gallery design images, each depicitng a notable location in our branch communities.  Dean Bank now also offers our customers a PERSONALIZED Debit MasterCard®, printed instantly on-demand with a photo you supply! To learn more about how you can have a photo of your children, your pet or your favorite vacation spot on your debit card, click here for complete instruction details.

Telephone Banking Important Update

July 3, 2015

Dean Bank will soon be converting to a new Telephone Banking System “Phonelink” as our current technology is being discontinued.  Here’s a brief summary of what will be changing and most importantly, what will NOT be changing:

 

Internet Banking System Maintenance

October 14, 2014

Our Internet Banking provider will be performing necessary system maintenance the weekend of October 18th. As a result, our Telephone Banking, Online Banking, Bill Pay and Mobile Banking application (including Mobile Check Deposit) will be unavailable beginning at 2:00 PM. on Saturday, October 18.

HeartBleed Bug Security Update

May 6, 2014

Dean Bank is aware of the recently discovered Heartbleed bug that has been the subject of recent attention and discussion in the media. This security exploit allows unauthorized access to secure websites, possibly exposing usernames and passwords.